Principal AM

Complaints Procedure

If you are dissatisfied with any aspect of our service, please contact us so that we can investigate your concerns.

How To Complain

Call us on 020 7183 2561, email us at enquiries@principalam.com or write to Principal AM, 8 Devonshire Square, London EC2M 4PL.

We will acknowledge your complaint promptly and aim to resolve it fairly and efficiently in accordance with FCA requirements.

If you remain dissatisfied after our final response, you may be able to refer your complaint to the Financial Ombudsman Service.